Services

Serving Hospitality, Delivering Smiles

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Cruise Ship Management

Delivering end-to-end technical, hospitality, logistics, and culinary services for vessels—from boutique expedition ships to luxurious liners, ensuring safety, compliance, and exceptional guest experiences.

  • Food & Beverage Services including Restaurant and buffet operations, Bar and lounge services, Room service and specialty dining, Catering for events and banquets
  • Guest Services & Front Office, including Check-in/check-out procedures, Concierge and guest relations, Handling reservations and inquiries, Multilingual support
  • Housekeeping & Sanitation, including Daily cleaning and turndown service, Public area maintenance, and Adherence to maritime health and safety standards
  • Entertainment & Recreation, including Organizing shows, live performances, and events, Managing pools, spas, fitness centres, and kids’ clubs, coordinating shore excursions and onboard activities
  • Accommodation Management including Cabin allocation and cleanliness, Housekeeping and laundry services, Guest amenities and in-room services
  • Retail & Onboard Shops Management of duty-free shops and boutiques, Inventory and merchandising, Customer service and sales operations

Hotel & Resort Management

Offering full-spectrum turnaround strategies—encompassing operations, revenue, branding, finance, HR, and F&B—designed to optimize performance and long-term value.

  • Revenue & sales strategy
  • Marketing & branding
  • KPI & financial performance (GOP, EBITDA) analysis
  • Vendor sourcing
  • Staff development
  • CAPEX management.

Food and Beverage

Expertly curated culinary experiences, hospitality operations, guest services, and onboard/offboard F&B management—tailored for both cruise vessels and hospitality venues including;

  • Restaurant Services
  • Bar and Lounge Services
  • Room Service / In-Room Dining
  • Banquet and Event Catering
  • Coffee Shops and Cafés
  • Mini-Bar and Grab & Go Services
  • Health, Safety, and Hygiene

Comprehensive Asset Management

Acting as an owner’s strategic partner, we manage physical and operational assets across hotels, resorts, liveaboard vessels, and more with a focus on planning, cost control, training, and maximizing returns. Our tailored services, among others include;

  • Strategic Asset Oversight
  • Operator and Brand Management
  • Financial Performance Management
  • Owner Representation
  • Operational Performance Reviews
  • Real Estate and Investment Advisory